At Total e Solutions, we are proud to continue delivering exceptional support and consultancy for one of the world’s foremost companies in the mining and engineering sector. This industry leader, renowned for its cutting-edge solutions and innovations in mining equipment, tools, and services, operates in over 150 countries and employs tens of thousands of highly skilled professionals worldwide. Their commitment to sustainability, diversity, and innovation has made them a vital partner for industries around the globe.
For the past five years, Total e Solutions has provided ongoing, dedicated support for the System 21 Aurora ERP platform within the company’s EMEA (Europe, Middle East, and Africa) region. We are thrilled to announce that this successful collaboration has been extended through to the end of 2025, ensuring continuity and excellence in ERP management for this diverse and dynamic organization.
Comprehensive Support for System 21 Aurora
As an IBMi System 21 Aurora ERP Management Consultancy, our role has been pivotal in maintaining and optimizing the organization’s ERP infrastructure. Our services encompass the full spectrum of System 21 Aurora distribution modules, ensuring smooth operations across the client’s supply chain and distribution networks in the EMEA region.
Key aspects of our ongoing support include:
- Dedicated Consultancy Services: Our expert team provides tailored solutions to address the client’s specific challenges, aligning ERP capabilities with their operational needs.
- Issue Resolution: Proactive identification and resolution of issues within System 21 Aurora modules to minimize disruptions and enhance efficiency.
- Helpdesk Support: Offering a reliable and accessible support system to address user queries and provide real-time guidance on ERP functionalities.
A Partnership Built on Trust and Expertise
This extended agreement reflects the client’s trust in Total e Solutions as their preferred System 21 Aurora consultancy partner. Over the years, our collaboration has helped streamline their operations, optimize workflows, and ensure the ERP system consistently meets the demands of their global operations.
The diverse nature of this client’s workforce and the complexity of their operations across multiple continents make robust ERP support essential. By leveraging our in-depth expertise, we have ensured their System 21 Aurora platform remains a cornerstone of their operational success in the EMEA region.
Commitment to Excellence
Total e Solutions is honoured to support such a transformative organization, whose influence spans industries and geographies. Our commitment to providing top-tier ERP management and consultancy remains steadfast, and we are excited to continue empowering their operations through 2025 and beyond.
If your organization operates on System 21 Aurora and requires unparalleled consultancy and support, Total e Solutions is your trusted partner. Contact us today to learn how we can help you optimize your ERP systems and achieve your business goals.