Total e Solutions has successfully delivered a high-impact System 21 Aurora project for a large, US-owned manufacturing organisation operating at global scale, supporting complex supply chain planning and sales order fulfilment across North America.
The organisation forms part of a US-headquartered industrial group with annual revenues in excess of $500 million, operating across multiple manufacturing and distribution sites. The parent group is publicly listed on a major US stock exchange, reinforcing the need for strong governance, auditability, and production-grade ERP delivery.
Addressing a Critical System 21 Aurora Planning Challenge
The project focused on a core limitation within Infor System 21 Aurora related to sales order allocation in high-throughput manufacturing environments.
In real-world operations, Sales & Operations Planning (S&OP) teams frequently commit specific production lots to customer orders ahead of formal quality release. However, standard System 21 Aurora allocation logic does not protect these lots during the planning phase, creating exposure once they are released back into available stock.
This misalignment between planning and execution often leads to manual rework, allocation conflicts, increased operational risk, and potential customer delivery delays.
A Sophisticated, Enterprise-Grade System 21 Delivery
The project delivered a pre-allocation capability within System 21 Aurora, allowing authorised teams to reserve specific lots — including Frozen Lots — against sales orders prior to release.
Key characteristics of the solution included seamless integration with standard System 21 Aurora allocation logic, full auditability and traceability for compliance and operational control, protection of reserved lots from automatic reallocation, and zero disruption to downstream allocation, testing, or upgrade paths.
Rather than introducing bolt-ons or workarounds, the project was delivered as a clean, well-governed System 21 development aligned with enterprise ERP best practice.
Tangible Operational Outcomes
The project delivered immediate and measurable value, including stronger alignment between S&OP and execution, reduced reliance on manual post-release interventions, improved customer service reliability, and lower allocation risk in regulated, high-volume environments.
This demonstrates how expert System 21 Aurora projects, delivered by experienced IBMi and RPG development teams, can unlock real operational gains without compromising ERP stability.
Transatlantic Delivery, One Total e Team
The project was delivered by Total e Solutions UK, working in close collaboration with colleagues in the Total e New York office. This transatlantic delivery model ensured alignment with US operational standards while maintaining tight delivery control and responsiveness.
It highlights Total e Solutions’ ability to deploy System 21 Aurora expertise at short notice, across geographies, for enterprise clients operating at scale.
Why This Matters
This project reinforces Total e Solutions’ reputation as a trusted partner for System 21 Aurora projects, delivering sophisticated IBMi solutions for large, US-owned, publicly listed organisations where reliability, auditability, and execution quality are paramount.
